Stop Staring at a Blank Screen: Meet the New AI Email Assistant for Our Webmail
We’ve all been there. You have a refund request to deny, a complex project update to send, or a delicate client question to answer. You know what you need to say, but you stare at the blinking cursor for ten minutes trying to find the right way to say it.
At Carl’s Consulting Agency, we focus on technology that solves practical problems. That’s why we’ve rolled out a new AI Email Assistant directly within your webmail interface.
It’s not about generating “AI fluff.” It’s about unblocking your workflow so you can get back to running your business.
Why We Built This
Most AI tools require you to leave your inbox, log into a separate chat bot, paste your context, copy the result, and paste it back into your email. It breaks your flow.
We wanted a solution that was:
Integrated: Living right where you work.
Context-Aware: Capable of reading the email thread you are replying to.
Private: This is the big one. We know you deal with sensitive data.
How It Works
When you open the “Compose” window in webmail, you’ll see a new AI Assistant button.
Using it is simple:
Instructions: Tell it what you need. (e.g., “Reject this refund request politely but firmly, referencing our 30-day policy.”)
Tone: Select the vibe—Professional for clients, Friendly for partners, or Direct for vendors who missed a deadline.
Context: Toggle “Read email I am replying to” so the AI understands exactly what the other person asked, without you having to re-explain it.
The "No-Hype" Privacy Approach
We know many of our clients are hesitant about AI because of data privacy concerns. “Is my proprietary data training a public model?”
Because we built this plugin ourselves, we were able to configure our specific API integration to enforce a strict Zero Retention Policy.
No Training: Your email drafts and prompts are not used to train the AI model.
Transient Processing: The data is sent securely to the processor (Groq) to generate the text and is immediately discarded. You can verify this in the Groq Data Retention Policy.
It gives you the speed of modern AI with the security standards you expect from Carl’s Consulting Agency.
Real-World Use Cases
Here is how we are already seeing clients use it:
The “Polite No”: Turning “No, we can’t do that” into a professional two-paragraph explanation.
Meeting Summaries: Pasting rough bullet points and asking the AI to “rewrite this as a formal meeting recap.”
Tone Checks: Writing a draft when you are frustrated, and asking the AI to “rewrite this to sound more professional.”
Available Now
The feature is live for all webmail users today. Just look for the new icon in your toolbar. As always, if you have questions or need help using it effectively, just hit reply—or let the AI write the reply for you.
Struggling to streamline your business communication? We build and support practical tools that help your team work smarter, not harder.
